Terms & Conditions

Customer service page

Persavita Internet accessibility statement

Persavita is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

Linking

Persavita may have links to other websites. Persavita is not responsible for the contents, nor does it warrant the accuracy or reliability of any linked website. Persavita, to the extent permissible by law, excludes all liability which may arise from your use or reliance on the information or contents contained in the linked site.

Copyright

The copyright of the contents, images, designs, formulations and logos of Persavita, designs, publications, and product names contained within this website are owned by Persavita or its licensors. Any unauthorized use, reproduction or duplication of material and ideas are prohibited.

Data protection

General

Persavita is committed to protecting your privacy. The text below describes the ways in which we collect information from you when you use the service, and what we may use it for. It should be read in conjunction with the other terms and conditions of use and data protection policy.

Our mailing address is Persavita, 2001 Robert-Bourassa Ave. #1700, Montreal, H3A 2A6, Quebec, Canada. If you have any other questions about this policy, you can write to us at our head office for the attention of the Head of online publishing or email us at sales@persavita.com

You could also call us toll free at 1800-430-1422.

What data do we collect from you?

We collect data from you (‘user data’) when you register to use the service.

This data can sometimes include personal data about individuals, to which Canada data protection laws apply. These terms and conditions and the data protection policy describe Persavita’s approach to fulfilling its obligations under those data protection laws.

Our use of user data

We will use user data we collect from you only in accordance with the following guidelines:

To provide the service to you

We will use user data to provide and improve the service to you, to notify you of any changes to the service or our terms and conditions of use.

To send you information about our other products and services if you so wish

From time to time, Persavita, or third parties acting for Persavita, may wish to send you information about our products, services and special offer which we offer and believe you may be interested in. We may use user data for this purpose. If you decide now, or at any later time, that you do not wish to receive correspondence from us, please inform us by email at sales@persavita.com.

Internally within Persavita

Persavita may make user data available to other parts of the organization, either for the fulfilment of Persavita services, or to enable them to provide you with information about products or services which they believe you may be interested in.

We do not store credit card information on our servers.  Your payments are processed by accredited companies such as Paypal if applicable.

 

Disclaimer

Persavita has tried to ensure that the contents and information it provides in its website is accurate at the time of posting. Unfortunately, it cannot guarantee the accuracy of contents or information contained in its pages. Any person using information contained on our website does so entirely at their own risk.

No liability is accepted for any loss or damage arising from the use of the website, its contenst and email.

Any health tips or advice provided on this site are not intended as and should not be regarded as a substitute for medical advice from your doctor or health professional.

The health claim statements or information on this website have not been evaluated by the Food and Drug Administration. The products and information are not intended to diagnose, treat, cure or prevent any disease.

The claims for Persavita’s products mentioned on our website, emails, print media or other forms of communication are based on health claims approved by Health Canada and apply solely to residents in Canada. Persavita’s products when shipped to other countries is considered a nutritional supplement for a specific function within the limits of supplements. Persavita’s products are not considered medicine and are not intended to diagnose, treat, cure or prevent any disease.

The information on this website or other communication material is not intended to replace a one-on-one relationship with a qualified health care professional and is not intended as medical advice. It is intended as a sharing of knowledge and information. We encourage you to make your own health care decisions based upon your research and in partnership with a qualified health care professional. If you are pregnant, nursing, taking medication, or have a medical condition, consult your health care professional before using products based on this content. The author shall not be held liable or responsible for any misunderstanding or misuse of the information contained on this site or for any loss, damage, or injury caused, or alleged to be caused, directly or indirectly by any treatment, action, or application of any food or food source discussed in this website. We hope that you find our website beneficial.

Thank you for visiting Persavita website and using our products. It is important to note that this site and the stories depicted under Testimonials are to be used as an illustrative example of what some individuals have achieved with the products. This website, and any page on the website, is based loosely off a true story, but has been modified in multiple ways including, but not limited to: the story, the photos, and the comments. Thus, this page, and any page on this website, are not to be taken literally or as a non-fiction story. The contents and the results mentioned on this website, although achievable for some, are not to be construed as the results that you may achieve on the same routine. Individual customer results may not be typical.

I UNDERSTAND THIS WEBSITE IS ONLY ILLUSTRATIVE OF WHAT MIGHT BE ACHIEVABLE FROM USING THE PRODUCTS, AND THAT THE STORIES DEPICTED ON THIS WEBSITE ARE NOT TO BE TAKEN LITERALLY.

 

Virus protection

Although care is taken to check and test material at all stages of production, Persavita cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

Terms and conditions of use

General

These conditions are governed by and construed in accordance with the laws of Quebec, Canada. You agree, as do Persavita to submit to the exclusive jurisdiction of the Quebec Courts.

These terms constitute the entire agreement between Persavita and the Client in relation to the Persavita accepting a Customer’s order. The Customer acknowledges that the Customer is not relying on any statement made By Persavita or any of Persavita’s representatives with regard to the offering other than those expressly set out in these conditions.

The agreement to which these conditions apply is not intended for the benefit of any third party and shall not be exercised by any other person.

Use of Persavita’s website

By accessing and using any information on the Persavita website you are deemed to have read and accepted these conditions of use.

The content of the website is provided for your information and for your own legitimate personal use.

You agree to use the content of this website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website.

Changes to website and conditions

Persavita will endeavor to keep the content of the website accurate and complete but you should be aware and accept that such information may become out of date over time. The website, information and linked contained therein are provided for your use without express or implied warranty of any kind.

We reserve the right to make changes to the content and layout of the website at any time and shall not be liable to you for any direct or indirect loss, damage or costs resulting there from.

As and when appropriately necessary, Persavita will make changes to these Conditions and your continued use of the website, following such changes will be deemed to imply your acceptance of the Conditions prevailing at that time.

Payment Process

Online:

You could use your credit card or use Paypal to pay for your purchase.

You do not need a Paypal account to process payments. You can easily pay with a major credit card, including:

√ Visa, MasterCard, American Express

√ Instant Bank Transfer (contact us for details)

√ PayPal Express.

We also use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

By phone:

You can also call us to purchase products.

Call toll-free: Toll free: 1800 430 1422.

 

Delivery Policy

We deliver Persavita’s products to Canada, and internationally using Canada Post Air Mail services. Within Canada we use Expedited Parcel service, with tracking service.

Delivery time varies according to your location. Please allow at least 10 business days after placing your order to receive the product.

If for any reason your order does not reach you beyond 20 business days, please contact us by phone or email, and we will help you with that.

Email:  sales@persavita.com

Toll free: 1800-430-1422

Guarantee: we are so confident that you will be more than satisfied with your purchase of Persavita’s products that we provide a  Money-Back Satisfaction Guarantee!

The Money-Back Satisfaction Guarantee allows you to receive a full refund within 90 days of your purchase. We guarantee that once you try our products for three months, you will be satisfied with the results. If within 90 days of your purchase you are not satisfied with the results, or if you don’t see results we will refund your money including your shipping charge, 100% guaranteed.

Low Stock or Back Ordered Items

If a product that you ordered is low in stock or on back-order, then we will offer the following:

1- Hold your order and ship once missing product(s) are in stock.
2- Offer a refund or credit for the missing product(s).
If you make a mistake while inputting your shipping address and the parcel returns to us, we may charge you the return shipping cost and the cost to ship back to you.

Order Cancellation:

If you want to cancel your order, please do not open the product, its seal or wrap. Please contact us within 10 days of receiving the product by email or phone to arrange for the return of the product and for refund. We cannot accept cancellation if the product is opened.
Please note that you will be responsible for the costs of returning cancelled items to us.
For your protection we recommend using a registered service for returning cancelled items.

Before returning your item please contact us to make necessary arrangements.

Faulty Product:

If you have received your order in a damaged or faulty condition please FIRST contact us for exchange. We accept return costs only by standard delivery and only if the product is faulty or damaged and with prior agreement with us. We will not accept return costs if Special/Express delivery or courier is used to return the item to us.

Please wrap the returning items securely in its original packaging with all accompanying documentation and send to our mailing address at:
Persavita, 2001 Robert-Bourassa Ave, #1700, Montreal, Quebec, H3A 2A6, Canada.

Refund:

Your credit or debit card is charged at the time you place your order. We process credit refunds within 2-3 days but depending on your bank or financial institution it may take up to several days for your refund credit to appear on your account statement depending on your financial institution. We will refund for the cost of purchase in full PROVIDED THAT the cancelled items are returned by you and received by Persavita in the condition they were in when delivered. If the items are not delivered or buyer does not pay the costs of delivery/collection, Persavita  shall be entitled to deduct the direct costs of recovering the items from the amount to be reimbursed to you.

Contact:
If you have any billing queries please contact us at:

Toll Free Tel: 1800-430-1422
Email:  sales@persavita.com

Mailing address:
Persavita, 2001 Robert-Bourassa Ave, #1700, Montreal, Quebec, H3A 2A6, Canada.

Intellectual Property

At all times Persavita remains the owner of all information, data, text, graphics, links or computer code published on, contained or available on the website. Use of this material including the production, storage, modification, distribution or republication without the prior written consent of Persavita, or where applicable, the respective copyright owner(s) is prohibited. The names and logos of Persavita and its products and all related products and service names, design marks and slogans are the trade names, service marks or trademarks of Persavita and may not be used without the prior consent of Persavita.

Force Majeure

Persavita will not be held responsible for any delay or failure to comply with the Company’s obligations under these conditions if the delay or failure arises from any cause which is beyond the reasonable control of Persavita.

You agree to indemnify and hold Persavita Ltd or Groupe Persavita Inc, its subsidiary companies and employees harmless from and against all and any liabilities, damages and costs in respect of any claims or actions brought as a result of any breach by you of these Conditions, or any liabilities arising from your use of Persavita’s products and the website.

Google adverting and reporting tools:

We use google analytics tracking code to support Display Advertising for our online advertising and performance reporting. We also may use remarketing tools with Google Analytics, Google Display Network Impression Reporting, Mail chimp and other digital marketing tools.

Data protection policy

Introduction

In order to operate efficiently, we must collect information about people with whom we work. These may include members of the public, current, past and prospective employees, funded bodies and suppliers. In addition, we may be required by law to collect and use information in order to comply with the requirements of central government.

We consider that the correct treatment of personal data is integral to our successful operations and to maintaining trust of the persons we deal with. We fully appreciate the underlying principles of personal confidentiality and privacy and support and adhere to its provisions.

Our commitment to data protection

We will ensure that:

  • everyone managing and handling personal information understands that they are responsible for following good data protection practice
  • staff who handle personal information are appropriately supervised and trained
  • queries about handling personal information are promptly and courteously dealt with
  • methods of handling personal information are regularly assessed and evaluated
  • any disclosure of personal data will be in compliance with approved procedures.

Contact us at:

Groupe Persavita Inc.,

Persavita, 2001 Robert-Bourassa Ave, #1700, Montreal, Quebec, H3A 2A6, Canada.

Toll Free Tel: 1800 430 1422

Disclaimer:

Any health tips or advice provided on this site are not intended as, and should not be regarded as a substitute for medical advice from your doctor or health professional.

These statements have not been evaluated by the Food and Drug Administration. The product are not intended to diagnose, treat, cure or prevent any disease.

 

Copyright. Persavita.